Company Overview:

Our workforce across India is dedicated to seeking the right people to meet our client’s specifications. In the current scenario, every company has its own culture, values and expectations to which it adheres. Therefore it has becomes increasingly important for any organization to select an employee who is able to adapt easily to the company’s ethics and culture.

Full job description:
Note : Call recovery / collections / Credit Management & Analysis with Immediate Joining – Immediate Availability –

Share Your CTC Expected / Notice Period / Current CTC @ Message option on Indeed ** – with Updated resume with month last worked *

Job Description

Key Responsibilities

Need mixture of A2 and A3. (International Process Experience US – UK or EMEA AnZ)

· The duties of a Collections Associate includes collection calls and sending reminders via email.

· Providing customer service regarding collection issues, process customer refunds, process and review accounts adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.

· Accountable for reducing delinquency for assigned accounts.

· Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

· Establish and maintain effective and cooperative working relationships with Billing and Cash applications team.

· Review and Release orders

· Analyze Credit report and provide recommendations to controller for credit worthiness.

Essential Functions

Weekly and monthly reporting to direct supervisor
Monthly Delinquency notices
Processing monthly credit memos and the appropriate reporting
High volume phone calls to assigned delinquent customers
Reconcile customer disputes as they pertain to payment of outstanding balances that are due
Internal and External customer interface
Participate in team planning meetings
Meet defined department goals and activity metrics
Requirements:

Required Skills

4-6 years High Volume corporate Collections and Credit Analysis experience.
Knowledge of Credit Management and Collections procedures
Commitment to excellent customer service
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities
Job Types: Full-time, Permanent

Pay: ₹541,678.94 – ₹601,443.77 per year

Benefits:

Flexible schedule
Health insurance
Internet reimbursement
Provident Fund
Work from home
Schedule:

Monday to Friday
Night shift
US shift
Experience:

Credit analysis: 4 years (Required)
Billing & Collections: 4 years (Required)
International Process: 4 years (Required)
Work Location: In person

Application Deadline: 24/03/2025
Expected Start Date: 24/03/2025