Job description:

We are seeking a highly motivated and results-driven Collections Executive to join our team. This role involves managing overdue accounts, negotiating payment plans, and ensuring timely collections while maintaining strong customer relationships.

Key Responsibilities:
• Review and manage the company’s debtor list.
• Contact customers regarding overdue payments and provide suitable payment solutions.
• Negotiate and finalize payment plans to ensure smooth collections.
• Maintain accurate records of customer payments and prepare financial statements.
• Issue final notices and escalate cases for legal action when required.
• Address customer queries and coordinate with lawyers and insurance agencies for payment facilitation.
• Ensure compliance with state debt collection laws and internal policies.

Requirements:
• PUC with 6 months to 1 year of experience (mandatory) OR Graduate (Freshers welcome).
• Prior experience in collections or customer service preferred.
• Strong negotiation, communication, and problem-solving skills.
• Knowledge of accounting procedures, payment plans, and relevant laws.
• Proficiency in office and accounting software.
• Languages: English & Hindi (mandatory).
• Patience, resilience, and ability to handle challenging customer interactions.

We offer an attractive salary with performance-based incentives, career growth opportunities in a fast-paced industry, and the chance to work in a prime Bangalore location.