Job description:
Navi Finserv Limited is hiring for the role of Collections Team Lead Executive!

Responsibilities of the Candidate:
• Lead and manage a team of collection agents to achieve departmental goals and objectives.
• Develop and implement effective collection strategies to maximize recovery rates.
• Monitor and analyze team performance, identify areas for improvement, and provide coaching and feedback to individual team members.
• Conduct regular team meetings to discuss progress, challenges, and opportunities.
• Ensure compliance with all applicable laws and regulations.
• Build and maintain strong relationships with internal and external stakeholders.
• Stay abreast of industry trends and best practices in collections.

Requirements:
• Bachelor’s degree in business administration, finance, or a related field.
• Minimum of 5 years of experience in collections management.
• Proven track record of success in leading and motivating teams.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Experience with collection software and databases.

Perks:
• Medical Insurance
• Food & Beverages
• In-Office Gym/ Yoga Studio
• Counseling Support
• Creche Facilities

Eligibility:
• Candidates from all sectors are encouraged to apply.
• Candidates with engineering, business, or arts backgrounds are welcome.
• Freshers and experienced professionals are encouraged to apply.
• Candidates with a minimum of 3 years of experience will be considered.

Weekend Availability:
• Ability to work on weekends as needed.
• Compensatory time off is provided for weekend work.

Nice to Have:
• Master’s degree in business administration or a related field.
• Experience in the financial services industry.
• Certification in collections management.
• Bilingual skills (English and Hindi).