20 years of operation in India, we provide comprehensive solutions to clients across

various sectors.

Position Overview

We are seeking an experienced and highly motivated Senior Executive – Collections to

join our Headquarters team at Bangalore. The ideal candidate will possess 4-6 years of

relevant experience in receivable management, demonstrating excellent

communication skills and a proven track record in managing Accounts Receivable

profiles. This role reports to the Senior Manager – Accounts and Finance.

Responsibilities

Collections Management:
• Conduct regular follow-ups with company field Sales team and customers

for collections.
• Review invoice-wise outstanding balances daily with the Field Sales team.
• Coordinate with Field Sales Internal Sales to ensure timely invoice

submission and adherence to cut-off dates.
• Proactively investigate reasons for outstanding dues exceeding credit

terms.
• Follow up on payment advice and reconcile customer accounts, ensuring

periodic balance confirmations.

Reporting And Analysis
• Prepare and circulate weekly outstanding files with sales team,

highlighting prominent and overdue receivables.
• Develop and present monthly risk assessment reports based on invoice

wise reviews.
• Prepare and share Days Sales Outstanding (DSO) files for monthly

presentations.
• Prepare Timeliness of Follow-Up Actions reports.

Customer Relationship Process Improvement
• Maintain and update a comprehensive customer master data, including

contact information.
• Proactively initiate soft calls to customers post-invoice submission and

send pre-due date reminders.
• Issue reminder letters for overdue payments.
• Resolve billing disputes and payment discrepancies.
• Gather customer feedback on the collection process.
• Suggest and implement process improvements to enhance collection

efficiency.

Performance Monitoring
• Measure and track the reduction in overdue accounts.
• Adhere to all company collection policies and procedures.

Skills And Qualifications

Soft Skills:

Experience in AR collections with PSU organizations is desirable.

Excellent communication skills in English, Hindi, Kannada, Tamil, or Telugu

Excellent knowledge of receivable management, follow ups on collection and

accounting

Strong analytical and problem-solving abilities

Proactive approach to process improvements and issue resolution.

Educational and Technical Skills

B.Com or BBA/BMS degree.

4-6 years of relevant experience in collections and accounts receivable

management.

Proficient in Tally ERP and Microsoft Office Suite, particularly Excel.

Team player with the ability to manage multiple priorities efficiently

Preferred Experience

Experience in AR collections, preferably in the Electricals and B2B corporate

Sales sector or with PSU organizations.

Strong knowledge of receivable management, collection follow-ups, and

accounting principles.

Key Deliverables (KRIs)

Collection Efficiency: DSO reduction, Collection Effectiveness Index (CEI),

reduction in overdue accounts.

Customer Relationship Management: Customer satisfaction, dispute

resolution.

Process Adherence and Documentation: Timeliness of follow-ups, accuracy of

records, policy compliance.

Financial Impact: Reduction in bad debt write-offs.

Tagged as: accounting, management, soft skills